Management has been defined as the process of getting results with and through the efforts of people. Regardless of the working environment or the technical specialties involved, most supervisors and managers spend a major part of their time working with others and getting results through the efforts of others. This book focuses on problems, issues, policies, and prac-tices as related to managing people in working organizations. Its objective is to help the potential or practicing manager develop the awareness, knowledge, and skills needed to solve human problems and to make appropriate decisions. This book has two primary areas of usefulness. First, it is a convenient and relatively inexpensive set of cases, incidents, and experiential exercises to supplement the concepts and theory found in most human resource and organizational man-agement textbooks. At the college level, the book most likely can be utilized as a companion or basic text in courses that emphasize human resource management and organizational problem-solving. Second, the book can be used in management development seminars, and supervisory training programs sponsored by universities and business firms.
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Dr. Raymond L. Hilgert was Professor of Management and Industrial Relations at the Olin School of Business of Washington University. He graduated from Westminster College, Fulton, Missouri, with a Bachelor of Arts degree, and received his Master's and Doctor's degrees from Washington University. His business experience included management positions at Southwestern Bell Telephone Company and a market research position with an advertising firm. Dr. Hilgert taught at Washington University for more 35 years, where he served as an Assistant Dean and Director of Management Development Programs. He published approximately 90 articles in management, business, and academic journals and co-authored five books on human resources management, supervision, and collective bargaining. Dr. Hilgert was a member of the Academy of Management, the Industrial Relations Research Association, the Society for Human Resource Management, the American Compensation Association, and the American Management Association. He participated in or directed numerous management, supervisory, and business ethics programs and seminars. As an arbitrator certified by the Federal Mediation and Conciliation Service, Dr. Hilgert decided more than 550 grievance-arbitration cases. He held the Senior Professional in Human Resources (SPHR) accreditation from the Personnel Accreditation Institute and received numerous teaching awards from students at Washington University.
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Descripción Cengage Learning, 1999. Paperback. Estado de conservación: New. Never used!. Nº de ref. de la librería P110873938771
Descripción Cengage Learning, 1999. Paperback. Estado de conservación: New. Brand New!. Nº de ref. de la librería VIB0873938771
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Descripción Cengage Learning, 1999. Estado de conservación: New. Brand new! Please provide a physical shipping address. Nº de ref. de la librería 9780873938778