Quality guru Dr. Joseph M. Juran has compiled an international history of managing for quality--a landmark volume of enormous importance and unquestioned authority. Each chapter describes the management of quality during a specific span of time and in a specific area of the world through the ages. A richly diverse group of authors, each one a renowned authority on the international history of quality, was chosen to produce this expansive work that focuses on the broad perspectives of quality, rather than on specific methods or industries. Dr. Juran, drawing on a lifetime of experience and research, offers his thoughts on the history of managing for quality in the U.S., and gives a remarkable summary tracing worldwide trends and the likely directions for quality into the next century.
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Descripción Irwin Professional Publishing, 1995. Hardcover. Estado de conservación: New. Nº de ref. de la librería P110873893417