A key performance indicator (KPI) measures the performance of an activity that is important to the success of a company. The indicator's role is to enable the recording of progress towards pre-set achievable targets for that activity. Despite intensive development of industry KPIs, practical understanding of their implementation is in its infancy. This book describes the trialling of a set of KPIs for sustainable construction and distils the lessons learned to enable their dissemination to the wider industry. The approach involved the formation of a club of 10 major companies that demonstrated a strong willingness to exchange ideas and to share detailed information from their extensive experiences. Its goal was to understand from a practical perspective the role of indicators in driving the participating companies, and the industry in general, towards the reporting of real performance improvement against a standard set of clearly defined sustainability criteria. Defined carefully, KPIs may provide a route to external benchmarking of performance, enabling well-performing companies to be more readily distinguished from competition in the marketplace - and ultimately for industry leaders to be compared by investors against their peers in other sectors. The Pioneers Club recognised that a trial of the sustainable construction indicators by companies in real conditions was a vital step to the wider adoption of the approach.
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