Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy

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9780849326219: Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy

The goals of an IT balanced scorecard include the alignment of IT plans with business objectives, the establishment of measures of IT effectiveness, the directing of employee efforts toward IT objectives, the improved performance of technology, and the achievement of balanced results across stakeholder groups. CIOs, CTOs, and other technical managers can achieve these goals by considering multiple perspectives, long- and short-term objectives, and how the IT scorecard is linked to other scorecards throughout their organizations. Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy lays the groundwork for implementing the scorecard approach, and successfully integrating it with corporate strategy.

This volume thoroughly explains the concept of the scorecard framework from both the corporate and IT perspectives. It provides examples, case histories, and current research for critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management. The book also discusses how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning, and innovation and financial.

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About the Author:

Jessica Keyes is president of New Art Inc., a software development firm that is the maker of the NA-Series of re-engineering tools. She is a frequent keynote speaker and has been an advisor for MCI, Sprint, and the City of New York. Ms. Keyes is a noted columnist and the author of ten books, including McGraw-Hill's How To Be a Successful Internet Consultant and Webcasting: How to Broadcast to Your Customers over the Net.

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Jessica Keyes
Editorial: Auerbach Publications (2005)
ISBN 10: 0849326214 ISBN 13: 9780849326219
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Descripción Auerbach Publications. Hardcover. Estado de conservación: New. 0849326214 New Condition. Nº de ref. de la librería NEW6.0541100

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Keyes, Jessica
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Descripción Auerbach Publications, 2005. HRD. Estado de conservación: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Nº de ref. de la librería F9-9780849326219

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Jessica Keyes
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Descripción Taylor Francis Ltd, United Kingdom, 2005. Hardback. Estado de conservación: New. New.. Language: English . Brand New Book. The goals of an IT balanced scorecard include the alignment of IT plans with business objectives, the establishment of measures of IT effectiveness, the directing of employee efforts toward IT objectives, the improved performance of technology, and the achievement of balanced results across stakeholder groups. CIOs, CTOs, and other technical managers can achieve these goals by considering multiple perspectives, long- and short-term objectives, and how the IT scorecard is linked to other scorecards throughout their organizations. Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy lays the groundwork for implementing the scorecard approach, and successfully integrating it with corporate strategy. This volume thoroughly explains the concept of the scorecard framework from both the corporate and IT perspectives. It provides examples, case histories, and current research for critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management.The book also discusses how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning, and innovation and financial. Nº de ref. de la librería AA69780849326219

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Jessica Keyes
Editorial: Taylor Francis Ltd, United Kingdom (2005)
ISBN 10: 0849326214 ISBN 13: 9780849326219
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Descripción Taylor Francis Ltd, United Kingdom, 2005. Hardback. Estado de conservación: New. New.. Language: English . Brand New Book. The goals of an IT balanced scorecard include the alignment of IT plans with business objectives, the establishment of measures of IT effectiveness, the directing of employee efforts toward IT objectives, the improved performance of technology, and the achievement of balanced results across stakeholder groups. CIOs, CTOs, and other technical managers can achieve these goals by considering multiple perspectives, long- and short-term objectives, and how the IT scorecard is linked to other scorecards throughout their organizations. Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy lays the groundwork for implementing the scorecard approach, and successfully integrating it with corporate strategy. This volume thoroughly explains the concept of the scorecard framework from both the corporate and IT perspectives. It provides examples, case histories, and current research for critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management.The book also discusses how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning, and innovation and financial. Nº de ref. de la librería AA69780849326219

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Keyes, Jessica
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Descripción 2005. HRD. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería VT-9780849326219

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KEYES, JESSICA.
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Descripción Auerbach Publications, 2017. Hardback. Estado de conservación: NEW. 9780849326219 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. Print on Demand title, produced to the highest standard, and there would be a delay in dispatch of around 10 working days. Nº de ref. de la librería HTANDREE0203617

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Jessica Keyes
Editorial: Taylor Francis Ltd, United Kingdom (2005)
ISBN 10: 0849326214 ISBN 13: 9780849326219
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Descripción Taylor Francis Ltd, United Kingdom, 2005. Hardback. Estado de conservación: New. New.. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. The goals of an IT balanced scorecard include the alignment of IT plans with business objectives, the establishment of measures of IT effectiveness, the directing of employee efforts toward IT objectives, the improved performance of technology, and the achievement of balanced results across stakeholder groups. CIOs, CTOs, and other technical managers can achieve these goals by considering multiple perspectives, long- and short-term objectives, and how the IT scorecard is linked to other scorecards throughout their organizations. Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy lays the groundwork for implementing the scorecard approach, and successfully integrating it with corporate strategy. This volume thoroughly explains the concept of the scorecard framework from both the corporate and IT perspectives. It provides examples, case histories, and current research for critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management.The book also discusses how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning, and innovation and financial. Nº de ref. de la librería BTE9780849326219

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