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9780838933404: Output Measures for Public Libraries: Manual of Standardized Procedures

Sinopsis

The output measures defined in this manual address aspects of service such as library use, materials use, materials availability, document delivery, reference services and programme attendance. Methods for obtaining accurate data are described in detail and blank worksheets and tally logs are given where appropriate to assist in collecting and manipulating data. The opening chapters give guidance on choosing among the measures, managing the measurement effort, data collection, analysis and reporting and interpreting and reporting results. Used with its companion volume, "Planning and Role Setting for Public Libraries", this book will be of use in the asessment, improvement and growth of a library's services.

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The output measures defined in this manual address aspects of service such as library use, materials use, materials availability, document delivery, reference services and programme attendance. Methods for obtaining accurate data are described in detail and blank worksheets and tally logs are given where appropriate to assist in collecting and manipulating data. The opening chapters give guidance on choosing among the measures, managing the measurement effort, data collection, analysis and reporting and interpreting and reporting results. Used with its companion volume, "Planning and Role Setting for Public Libraries", this book will be of use in the asessment, improvement and growth of a library's services.

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9780838932728: Output Measures for Public Libraries: Manual of Standardized Procedures

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ISBN 10:  083893272X ISBN 13:  9780838932728
Editorial: ALA Editions, 1982
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McClure, Charles R.,Lynch, Mary Jo,Van House, Nancy A.,Rodger, E.J.,Zweizig, Douglas L.
Publicado por ALA Editions, 1987
ISBN 10: 0838933408 ISBN 13: 9780838933404
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Condición: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Ex library copy with usual stamps & stickers. Nº de ref. del artículo: wbb0020754248

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