Masterful Coaching - Tapa dura

"Masterful Coaching will empower you to stand for an impossible future while acting boldly in the present to make it a reality." —Richard W. Severance, president, Conoco, North American Downstream

"Masterful Coaching brings clarity, power, and velocity to producing extraordinary leaders and extraordinary results." —Tom Kaiser, president, Zurich Financial Services

"The author's five-step 'transformational' coaching model has been field-tested by thousands of managers worldwide." —Accounting Today

"Finally, a book that helps release people's collective aspirations— almost non-existent in today's corporate environment— and links them to business goals. A treasure trove of 'take-action' tools!" —Melanie Warren, vice-president, Fidelity Investments

"This is a great hands-on book.... Hargrove explains how to coach a person through one frame of reference (paradigm) to another or to coach groups of individuals into a cohesive, collaborative team." —Net Results

"Masterful Coaching provides thorough descriptions of the characteristics of a coach and thoughtful insights about becoming an effective coach." —Canadian HR Reporter

"If you are looking for some techniques to help your employees creatively meet your customers' needs, this is a must read." —The Business Resource