Managing Airports: An International Perspective - Tapa dura

"An incisive, timely, flawlessly organised and impeccably researched examination of the global airport industry. Ideal for professionals and students alike ... this book integrates all the key issues concerning airport management into one accessible text." - Professor Brian Graham, School of Environmental Studies, University of Ulster

"Essential reading for anyone who is interested in having a comprehensive overview of the issues involved in managing airports at a time of great change in the industry." - John Burke, Chief Executive, Aer Rianta

"This is a comprehensive international analysis of airports in an era of competition, privatization and environmental concern. Dr Graham's book is invaluable to the airport manager and the economic analyst in assessing rapid change in the airport sector." - Dr Sean Barrett, Senior Lecturer, Trinity College Dublin, and member of the editorial board of the Journal of Air Transport Management

"Managing airports has grown as a discipline from the operational to a much more sophisticated approach, with the need for airports to develop in a sustainable way whilst delivering economic and business growth. Anne Graham's book is a very comprehensive analysis." - Geoff Muirhead, Chief Executive, Manchester Airport

"Dr Anne Graham MTS has generated one of the most interesting books in airport management. 'Managing Airports' is the first book that provides an accessible but comprehensive account of key airport management issues. ... 'Managing Airports' provides a comprehensive in-depth study of the modern international airport industry and should be read by practitioners, academics and students of transportation, tourism and planning alike." - Dr Dimitrios Buhalis FTS, University of Surrey - Tourism, Issue 111, Winter 2001.

"...an important addition to the literature in this field. This book contains a wide range of relevant international material presented in a manner that is interesting and highly accessible." - Nigel Evans, University of Northumbria, Newcastle

'Managing Airports' provides a comprehensive in-depth study of the modern international airport industry. It analyses the trends towards privatisation and globalisation, which are fundamentally changing the nature of the industry.

'Managing Airports':

* considers the key airport management issues related to economic performance and service provision within the context of the industry's wider developments
* assesses the relationship between the airport customer and the role of airport marketing
* systematically considers the impacts that airports have on the surrounding community and the associated planning implications
* places emphasis on the commercial and planning areas at strategic level, rather than the operational and technical aspects
* contains several airport examples and case studies from all over the world to aid understanding of the key topic areas - putting them in a practical context

Airport case studies include those from: BAA, Vienna, Aer Rianta, Amsterdam, Australia and the USA.

Revised second edition which reflect huge changes in airports management today in the light of disasters such as 9/11

Comprehensive text which considers all the key economic, marketing and planning issues related to airport management

International case studies