Raving Fans: A Revolutionary Approach to Customer Service

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9780739309537: Raving Fans: A Revolutionary Approach to Customer Service

Note: This is an Audiobook (Audio CD) and does not include actual book.

Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

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From the Back Cover:

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans". This, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary new business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.

From the Inside Flap:

Told in the parable style of "The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

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1.

Kenneth H. Blanchard
Editorial: Random House USA Inc, United States (2004)
ISBN 10: 0739309536 ISBN 13: 9780739309537
Nuevos Cantidad: 1
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The Book Depository US
(London, Reino Unido)
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Descripción Random House USA Inc, United States, 2004. Audio. Estado de conservación: New. abridged edition. Language: English . Brand New Book. Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Nº de ref. de la librería AAS9780739309537

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Kenneth Blanchard; Sheldon Bowles; Rick Adamson; Kate Borges; John Mollard
ISBN 10: 0739309536 ISBN 13: 9780739309537
Nuevos Cantidad: 1
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Descripción Estado de conservación: New. Depending on your location, this item may ship from the US or UK. Nº de ref. de la librería 97807393095370000000

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3.

Kenneth H. Blanchard
Editorial: Random House USA Inc, United States (2004)
ISBN 10: 0739309536 ISBN 13: 9780739309537
Nuevos Cantidad: 1
Librería
The Book Depository
(London, Reino Unido)
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[?]

Descripción Random House USA Inc, United States, 2004. Audio. Estado de conservación: New. abridged edition. Language: English . Brand New Book. Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Nº de ref. de la librería AAS9780739309537

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BLANCHARD, KENNETH
Editorial: Penguin Random House
ISBN 10: 0739309536 ISBN 13: 9780739309537
Nuevos Cantidad: > 20
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Descripción Penguin Random House. Estado de conservación: New. Brand New, This is an audio book. Nº de ref. de la librería 0739309536

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Blanchard, Kenneth
ISBN 10: 0739309536 ISBN 13: 9780739309537
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Descripción Compact Disc. Estado de conservación: New. This is an audio book in Compact Disc format. It will be delivered to Shipping Address entered during checkout. This is NOT a digital download. Nº de ref. de la librería 1208712

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Blanchard, Kenneth
Editorial: Random House Audio (2004)
ISBN 10: 0739309536 ISBN 13: 9780739309537
Nuevos Cantidad: 6
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Murray Media
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Descripción Random House Audio, 2004. Audio CD. Estado de conservación: New. Nº de ref. de la librería 0739309536

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7.

Kenneth H. Blanchard
Editorial: Random House USA Inc, United States (2004)
ISBN 10: 0739309536 ISBN 13: 9780739309537
Nuevos Cantidad: 10
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Book Depository hard to find
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Descripción Random House USA Inc, United States, 2004. Audio. Estado de conservación: New. abridged edition. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Nº de ref. de la librería BTE9780739309537

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Ken Blanchard
ISBN 10: 0739309536 ISBN 13: 9780739309537
Nuevos Cantidad: 1
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Grand Eagle Retail
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Descripción Compact Disc. Estado de conservación: New. Compact Disc. Told in the parable style of "The One Minute Manager," RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer .Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 0.195. Nº de ref. de la librería 9780739309537

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Blanchard, Kenneth
ISBN 10: 0739309536 ISBN 13: 9780739309537
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Descripción 2004. CD. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería VR-9780739309537

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Rick Adamson
Editorial: Random House Audio
ISBN 10: 0739309536 ISBN 13: 9780739309537
Nuevos Cantidad: 20
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BuySomeBooks
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Descripción Random House Audio. No binding. Estado de conservación: New. Audio CD. Dimensions: 5.6in. x 4.9in. x 0.4in.Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Audio CD. Nº de ref. de la librería 9780739309537

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