Quality: Change Through Teamwork ("Sunday Times" Business Skills S.) - Tapa blanda

Reseña del editor

Showing how to use teams to bring about the changes that will make an organization quality-driven, this book provides practical guidance for managers on: strategic use of teams, how to get teams together and develop them, and trouble-shooting when teams get into difficulty. The team model is today's effective alternative to yesterday's hierarchical and bureaucratic organization. The authors show how to make them - and keep them - flexible, fast and small, and demonstrate how small groups can accomplish more when people with different backgrounds, skills and disciplines are brought together to work on a problem, a new product, quality improvement or organizational change. Rani Chaudhry-Lawton is the co-author of "Superteams" and, with Richard Lawton, is the co-author of the forthcoming "Ignition!: Sparking Organizational Change".