Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations and States

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9780674276604: Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations and States
Review:

This is an imaginative little book. Its message should be of use to economists, political scientists, and all those interested in policy questions related to these areas. Hirschman starts his argument by assuming that in time all organizations (firms, bureaus, political parties, governments, and so on) develop slack and experience a deterioration in the quality of their output. The clients of a declining organization have two options for reversing this trend: exit and voice. And much of the book is devoted to an explication of the ways in which these options operate, their relative advantages and weaknesses, the interdependence between them...It is in these discussions of current problems and institutions, however, that I find the book most rewarding. His basic point, that there exists a symbiosis between exit and voice, is certainly valid and significant. Its importance gets driven home by the way Hirschman applies the idea to various current issues. One emerges from the book feeling he has obtained a new analytic insight into policy questions which can be applied again and again. -- Dennis C. Mueller Public Policy This unusual and subtle book is...an exercise in interdisciplinary analysis focused on the interaction between market and non-market forces affecting the process of development and decline...Professor Hirschman develops a theory of loyalty as a key factor in the interaction between voice and exit: loyalty is shown to postpone exit and to make voice more effective through the possibility of exit. Economic Journal

From the Publisher:

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, exit, is for the member to quit the organization or for the customer to switch to the competing product, and the other, voice, is for members or customers to agitate and exert influence for change from within. The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of unhappy top officials to resign over Vietnam, I decided to let myself go a little.

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Hirschman, Albert O.
Editorial: Harvard University Press (1970)
ISBN 10: 0674276604 ISBN 13: 9780674276604
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Book Deals
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Descripción Harvard University Press, 1970. Estado de conservación: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: This is a marvelously perceptive essay which illuminates some of the most interesting economic and social questions of our time. I have read it with enormous interest and admiration, and the further pleasure that one has in being with an author who can think things through. Nº de ref. de la librería ABE_book_new_0674276604

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Hirschman, Albert O.
Editorial: HARVARD UNIVERSITY PRESS, United States (1990)
ISBN 10: 0674276604 ISBN 13: 9780674276604
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Descripción HARVARD UNIVERSITY PRESS, United States, 1990. Paperback. Estado de conservación: New. 206 x 132 mm. Language: English . Brand New Book. An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change from within. The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of unhappy top officials to resign over Vietnam, I decided to let myself go a little. Nº de ref. de la librería AAU9780674276604

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Hirschman, Albert O.
Editorial: Harvard Univ Press
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Descripción Harvard Univ Press. Estado de conservación: BRAND NEW. BRAND NEW Softcover A Brand New Quality Book from a Full-Time Bookshop in business since 1992!. Nº de ref. de la librería 2363234

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Hirschman, Albert O.
Editorial: Harvard University Press 1990-07-01, Cambridge, Mass (1990)
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Descripción Harvard University Press 1990-07-01, Cambridge, Mass, 1990. paperback. Estado de conservación: New. Nº de ref. de la librería 9780674276604

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Descripción Harvard University Press. Estado de conservación: New. Brand New. Nº de ref. de la librería 0674276604

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Hirschman, Albert O.
Editorial: HARVARD UNIVERSITY PRESS, United States (1990)
ISBN 10: 0674276604 ISBN 13: 9780674276604
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Descripción HARVARD UNIVERSITY PRESS, United States, 1990. Paperback. Estado de conservación: New. 206 x 132 mm. Language: English . Brand New Book. An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change from within. The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of unhappy top officials to resign over Vietnam, I decided to let myself go a little. Nº de ref. de la librería AAU9780674276604

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Hirschman, Albert O.
ISBN 10: 0674276604 ISBN 13: 9780674276604
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Descripción Paperback. Estado de conservación: New. Not Signed; An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-. book. Nº de ref. de la librería ria9780674276604_rkm

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Hirschman, Albert O.
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Descripción Harvard University Press, 1990. Estado de conservación: New. Nº de ref. de la librería EA9780674276604

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Hirschman, Albert O.
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Descripción Harvard University Press. PAPERBACK. Estado de conservación: New. 0674276604 Brand New Book. Ships from the United States. 30 Day Satisfaction Guarantee!. Nº de ref. de la librería 4146565

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Hirschman, Albert O.
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Descripción Softcover. Estado de conservación: New. New. This item is new unopened, never used and still in its original manufacturer condition. Tracking number will be provided to you so that you may track your order (for all USA orders). Nº de ref. de la librería 9542375

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