"Sinopsis" puede pertenecer a otra edición de este libro.
Performance measurement is failing organizations worldwide, whether they are multinationals, government departments, or non profit agencies. The KPIs that have been adopted were dreamed up one day without any linkage to the critical success factors of the organizations. The lack of understanding of performance measures has led most monitoring and reporting of measures to fail, including balanced scorecard initiatives.
A companion to Parmenter's earlier book, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition, this book represents a significant shift in the way KPIs are developed and used. It is designed to help managers who are about to embark on a KPI project, with features to assist you with implementation, including:
Written by KPI expert David Parmenter, this book dispels the myths about measuring performance and addresses common mistakes with advice, for example, "KPIs should not be financial." His winning KPIs methodology is breathtaking in its simplicity and yet profound in its impact. Directors, CEOs, managers, human resources and finance teams, and consultants who are interested in monitoring and reporting performance should read this book. You will never think about KPIs the same way again!
"Sobre este título" puede pertenecer a otra edición de este libro.
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