Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

4,14 valoración promedio
( 423 valoraciones por GoodReads )
 
9780385504454: Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

Los mejores resultados en AbeBooks

1.

Sewell, Carl; Brown, Paul B.
ISBN 10: 0385504454 ISBN 13: 9780385504454
Nuevos Cantidad: > 20
Librería
BWB
(Valley Stream, NY, Estados Unidos de America)
Valoración
[?]

Descripción Estado de conservación: New. Depending on your location, this item may ship from the US or UK. Nº de ref. de la librería 97803855044540000000

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 9,41
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
A Estados Unidos de America
Destinos, gastos y plazos de envío

2.

Sewell, Carl; Brown, Paul B.
Editorial: Bantam Doubleday Dell Publishing Group Inc, United States (2003)
ISBN 10: 0385504454 ISBN 13: 9780385504454
Nuevos Paperback Cantidad: 10
Librería
The Book Depository
(London, Reino Unido)
Valoración
[?]

Descripción Bantam Doubleday Dell Publishing Group Inc, United States, 2003. Paperback. Estado de conservación: New. Revised edition. 206 x 140 mm. Language: English . Brand New Book. In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking Ten Commandments of Customer Service apply to today s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His Ten Commandants provide the essential guidelines, including: Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge No complaints? Something s wrong: If you never ask your customers what else they want, how are you going to give it to them? Measure everything: Telling your employees to do their best won t work if you don t know how they can improve Borrow, borrow, borrow: Sewell, for example, learned about hospitality from Japanese culture, cleanliness from Disney, and politeness from his mother. Nº de ref. de la librería AAS9780385504454

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 11,68
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío

3.

Sewell, Carl; Brown, Paul B.
Editorial: Crown Business (2002)
ISBN 10: 0385504454 ISBN 13: 9780385504454
Nuevos Tapa blanda Cantidad: 1
Librería
Book Deals
(Lewiston, NY, Estados Unidos de America)
Valoración
[?]

Descripción Crown Business, 2002. Estado de conservación: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking "Ten Commandments of Customer Service" apply to today's world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life . A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His "Ten Commandants" provide the essential guidelines, including: Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge No complaints? Something's wrong: If you never ask your customers what else they want, how are you going to give it to them? Measure everything: Telling your employees to do their best won't work if you don't know how they can improve Borrow, borrow, borrow: Sewell, for example, learned about hospitality from Japanese culture, cleanliness from Disney, and politeness from his mother. Nº de ref. de la librería ABE_book_new_0385504454

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 11,89
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
A Estados Unidos de America
Destinos, gastos y plazos de envío

4.

Sewell, Carl; Brown, Paul B.
Editorial: Bantam Doubleday Dell Publishing Group Inc, United States (2003)
ISBN 10: 0385504454 ISBN 13: 9780385504454
Nuevos Paperback Cantidad: 10
Librería
The Book Depository US
(London, Reino Unido)
Valoración
[?]

Descripción Bantam Doubleday Dell Publishing Group Inc, United States, 2003. Paperback. Estado de conservación: New. Revised edition. 206 x 140 mm. Language: English . Brand New Book. In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking Ten Commandments of Customer Service apply to today s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His Ten Commandants provide the essential guidelines, including: Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge No complaints? Something s wrong: If you never ask your customers what else they want, how are you going to give it to them? Measure everything: Telling your employees to do their best won t work if you don t know how they can improve Borrow, borrow, borrow: Sewell, for example, learned about hospitality from Japanese culture, cleanliness from Disney, and politeness from his mother. Nº de ref. de la librería AAS9780385504454

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 11,91
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío
Edición internacional
Edición internacional

5.

Sewell, Carl; Brown, Paul B.
Editorial: Crown Business
ISBN 10: 0385504454 ISBN 13: 9780385504454
Nuevos Tapa blanda Cantidad: > 20
Edición internacional
Librería
Sunshine Book Store
(Wilmington, DE, Estados Unidos de America)
Valoración
[?]

Descripción Crown Business. Estado de conservación: New. 0385504454 This is an International Edition. Brand New, Paperback, Delivery within 6-14 business days, Same Contents as U.S Edition, ISBN and Cover design may differ. Choose Expedited shipping for delivery within 4-7 business days. We do not ship to PO Box, APO,FPO Address. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Nº de ref. de la librería MO9780385504454

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 12,02
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
A Estados Unidos de America
Destinos, gastos y plazos de envío

6.

Sewell, Carl; Brown, Paul B.
Editorial: Penguin Random House
ISBN 10: 0385504454 ISBN 13: 9780385504454
Nuevos Cantidad: > 20
Librería
INDOO
(Avenel, NJ, Estados Unidos de America)
Valoración
[?]

Descripción Penguin Random House. Estado de conservación: New. Brand New. Nº de ref. de la librería 0385504454

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 9,01
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,29
A Estados Unidos de America
Destinos, gastos y plazos de envío

7.

Sewell, Carl; Brown, Paul B.
Editorial: Bantam Doubleday Dell Publishing Group Inc (2003)
ISBN 10: 0385504454 ISBN 13: 9780385504454
Nuevos Cantidad: > 20
Librería
PBShop
(Wood Dale, IL, Estados Unidos de America)
Valoración
[?]

Descripción Bantam Doubleday Dell Publishing Group Inc, 2003. PAP. Estado de conservación: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería IB-9780385504454

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 8,76
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,75
A Estados Unidos de America
Destinos, gastos y plazos de envío

8.

Sewell, Carl; Brown, Paul B.
ISBN 10: 0385504454 ISBN 13: 9780385504454
Nuevos Paperback Cantidad: > 20
Librería
BargainBookStores
(Grand Rapids, MI, Estados Unidos de America)
Valoración
[?]

Descripción Paperback. Estado de conservación: New. Nº de ref. de la librería 930444

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 8,96
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,75
A Estados Unidos de America
Destinos, gastos y plazos de envío

9.

Sewell, Carl; Brown, Paul B.
Editorial: Crown Business
ISBN 10: 0385504454 ISBN 13: 9780385504454
Nuevos PAPERBACK Cantidad: > 20
Librería
Mediaoutlet12345
(Springfield, VA, Estados Unidos de America)
Valoración
[?]

Descripción Crown Business. PAPERBACK. Estado de conservación: New. 0385504454 *BRAND NEW* Ships Same Day or Next!. Nº de ref. de la librería SWATI2122085641

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 9,21
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,75
A Estados Unidos de America
Destinos, gastos y plazos de envío

10.

Sewell, Carl; Brown, Paul B.
ISBN 10: 0385504454 ISBN 13: 9780385504454
Nuevos Cantidad: 5
Librería
Chiron Media
(Wallingford, Reino Unido)
Valoración
[?]

Descripción Estado de conservación: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Nº de ref. de la librería NU-ING-00297840

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 10,09
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,39
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío

Existen otras copia(s) de este libro

Ver todos los resultados de su búsqueda