The national bestseller that offers prescriptions for an economic world turned upside down. A New York Times bestseller for eleven months.
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Tom Peters is the author of many international bestsellers, including A Passion for Excellence and Thriving on Chaos. “The father of the post-modern corporation” (Los Angeles Times), he speaks to audiences the world over and lives in Vermont.From Publishers Weekly:
Addressing American industry's continuing decline in foreign and domestic markets, Peters (In Pursuit of Excellence) here offers a detailed plan for unstructured business activity in which some readers will see not only chaos but anarchy. Nevertheless, the author's perception of high quality as a determining consumer motivation and his radical recipe for achieving it are persuasive. Noting that smaller service-oriented businesses like Federal Express prosper while mammoth GE and GM falter, Peters would largely eliminate top-heavy management superstructures in favor of creative worker involvement and customer participation, with supervisors on hand to encourage. This textbook cites dozens of specific business situations and person-to-person responses in support of its step-by-step instructions for turning a failing enterprise aroundif those involved can act fast. 150,000 first printing; Fortune Book Club main selection.
Copyright 1987 Reed Business Information, Inc.
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Descripción Macmillan, 1988. Hardcover. Estado de conservación: New. book. Nº de ref. de la librería 0333454278