The leading book in quality management, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 8TH EDITION is built on the strength and experience of the author team. Experience as examiners for the Malcolm Baldrige Award allows both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout. This edition continues to provide a managerially oriented view with a blend of pertinent technical topics. It contains revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts, and techniques. New chapters on principles of Six Sigma and design for Six Sigma are included. The new edition also has coverage of most of the Body of Knowledge (BOK) required for ASQ certification as a Certified Quality Manager.
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"Managing for Quality & Performance Excellence, 8th Edition is the best reference for Quality Management I am aware of. "
Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.
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Dura. Condición: Usado. Estado: Usado. Título: Managing for quality and performance excellence. Autor: James R. Evans/William M. Lindsay. Editorial: Cengage Learning. Idioma: Inglés. Edición: 1. Año: 2011. Reimpresión: No. ISBN: 9780324783209. Apariencia: Buena. Encuadernación: Dura. Páginas: 727. Medidas: 26 X 21 X 4 cm. Peso: 1649 grs. Unión: pegado. Cantos: Con leves signos de uso. Interiores: Completos e íntegros. Notas: No. Sellos: No. Subrayados: No. Firmas o dedicatoria: No. Particularidades extras: Ninguna. OJO: EL COSTO DEL ENVÍO SOLAMENTE AMPARA 850 gramos DE PESO. SI EL LIBRO PESA MÁS DE ESTA CANTIDAD (850 GRAMOS), SE DEBERÁ PAGAR EL EXCESO DE PESO. LEE LA DESCRIPCIÓN COMPLETA. Nº de ref. del artículo: MLM3592884850
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