Operations Management - Tapa blanda

A long-time market leader in this discipline, Slack has set the standards in Operations Management which other textbooks seek to emulate. Expert authorship, an engaging writing style, and an interesting collection of cases combine to communicate the importance of managing operations and processes within a successful organisation. Operations Management provides a strategic perspective, whilst also examining the practical issues which organisations face on a day to day basis. It uses over 120 examples from all over the world, reflecting the balance of economic activity between service (c.75%) and manufacturing (c.25%) operations.

Operations management is important, exciting, challenging ? and everywhere you look!

Important, because it enables organisations to provide services and products that we all need

Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology

Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible

And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations ?

So, let the ?grand master? authors of Operations Management paint a vivid picture of what you need to know in this digitally-enhanced 6th edition of the market-leading text. Benefit from an unmatched clarity on areas such as

• Focus on the sustainable and socially responsible imperatives of operations management
• Over 120 cases and illustrations of real-life operations around the world, including ?
• Greater emphasis on ?process management?, making the discipline directly relevant to all areas of an organisation?s activity
• Worked examples to give you confidence in applying quantitative and qualitative problem-solving techniques

And get exclusive access to online resources in MyOMLab, which will enable you to check your understanding, apply knowledge and techniques, and prepare for exams and assessments ? all in your own time and at your own pace.