Organizational Behavior: Concepts, Controversies and Applications - Tapa blanda

This comprehensive review of organizational behaviour is designed to aid students in explaining and predicting behaviour in organizations, and is concerned specifically with those factors that influence performance - productivity, absenteeism and turnover. In this edition there is a new chapter on organizational behaviour in a global context, identifying key cultural dimensions that differ from nation to nation. There is new or revised material on: functions, roles and skills; meta-analysis; self-management; communication skills of active listening and feedback; training charismatic leaders; impression management; classical organization concepts; contingency variables in organization design; Mintzberg's five design options; the effects of organizational growth and decline on employee behaviour; and organizational change and development.