Retaining its features and strategic organization with coverage of international and ethical issues in practice; this market leader provides a balance between theory and practice, and useful career information.
Covers major retailing topics, including consumer behavior, information systems, store location, operations, service retailing, the retail audit, retail institutions, franchising, human resource management, computerizations, and retailing in a changing environment. Its decision-making orientation provides a real-world approach focusing on large and small retailers. It also provides the latest information from current trade press sources. The seventh edition of Retail Management: A Strategic Approach has been revised to include a new chapter on nonstore and nontraditional store retailing. Business coverage includes data-base management and the roles of different channel members in acquiring data; merchandise distinctiveness, relationship marketing with suppliers, computer-aided ordering, direct store delivery, distribution center management, and regular vs. opportunistic buying. It also features enhanced coverage of public relations and the need for a balanced promotion mix. Issue coverage includes women in retailing, labor laws, health care, minimum wage, employee motivation, and the role of local store managers. Many chapters have been revised to capture the diversity, varied perspectives, and current spirit of retailing.From the Publisher:
A real-world approach focusing on both large and small retailers. Learning features in this work includes a numbered summary keyed to chapter objectives, key terms listing, and discussion questions at the end of each chapter.
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Descripción Prentice Hall College Div, 1997. Hardcover. Estado de conservación: New. Ships Fast! Satisfaction Guaranteed!. Nº de ref. de la librería mon0000212210
Descripción Prentice Hall College Div, 1997. Hardcover. Estado de conservación: New. book. Nº de ref. de la librería 0136138292
Descripción Prentice Hall College Div, 1997. Hardcover. Estado de conservación: New. 7. Nº de ref. de la librería DADAX0136138292
Descripción Estado de conservación: Brand New. Book Condition: Brand New. Nº de ref. de la librería 97801361382971.0