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9780113313693: Key Element Guide: ITIL V3 Continual Service Improvement

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Sinopsis

The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement

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The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement

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Otras ediciones populares con el mismo título

9780113313648: Key element guide ITIL continual service improvement

Edición Destacada

ISBN 10:  0113313640 ISBN 13:  9780113313648
Editorial: Stationery Office, 2012
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