Service strategy (Best management practice)

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9780113313044: Service strategy (Best management practice)
Críticas:

"Strategy is now so much more accessible. It flows, it links and it is now joined to the other stages of the lifecycle so much more effectively." -- Helen Sussex "Logica"

Reseña del editor:

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness.

ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication.

Key features:

The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle.

Terminology has been clarified and made consistent across the publications and the ITIL glossary.

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1.

Great Britain: Cabinet Office
Editorial: Stationery Office 2011-07-29 (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
Nuevos Cantidad: 5
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Chiron Media
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Descripción Stationery Office 2011-07-29, 2011. Estado de conservación: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Nº de ref. de la librería NU-LBR-00953066

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The Cabinet Office
Editorial: The Stationery Office Books (Agencies), United Kingdom (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
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Descripción The Stationery Office Books (Agencies), United Kingdom, 2011. Paperback. Estado de conservación: New. 2nd ed.. 279 x 213 mm. Language: English . Brand New Book. The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key features: The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary. Nº de ref. de la librería CBL9780113313044

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The Cabinet Office
Editorial: The Stationery Office Books (Agencies), United Kingdom (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
Nuevos Paperback Cantidad: 1
Librería
The Book Depository US
(London, Reino Unido)
Valoración
[?]

Descripción The Stationery Office Books (Agencies), United Kingdom, 2011. Paperback. Estado de conservación: New. 2nd ed.. 279 x 213 mm. Language: English . Brand New Book. The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key features: The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary. Nº de ref. de la librería CBL9780113313044

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Cabinet Office
Editorial: The Stationery Office (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
Nuevos Paperback Cantidad: 2
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Revaluation Books
(Exeter, Reino Unido)
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Descripción The Stationery Office, 2011. Paperback. Estado de conservación: Brand New. 2nd edition. 469 pages. 10.90x8.50x1.20 inches. In Stock. Nº de ref. de la librería __0113313047

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Great Britain: Cabinet Office
Editorial: Stationery Office (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
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Descripción Stationery Office, 2011. Estado de conservación: New. Nº de ref. de la librería L9780113313044

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Great Britain: Cabinet Office
Editorial: The Stationery Office Ltd Aug 2011 (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
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Descripción The Stationery Office Ltd Aug 2011, 2011. Taschenbuch. Estado de conservación: Neu. 282x220x29 mm. Neuware - This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions. 483 pp. Englisch. Nº de ref. de la librería 9780113313044

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David Cannon
Editorial: The Stationery Office (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
Nuevos Paperback Cantidad: 1
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Irish Booksellers
(Rumford, ME, Estados Unidos de America)
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Descripción The Stationery Office, 2011. Paperback. Estado de conservación: New. book. Nº de ref. de la librería 0113313047

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Great Britain: Cabinet Office
Editorial: The Stationery Office Ltd Aug 2011 (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
Nuevos Taschenbuch Cantidad: 1
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Rheinberg-Buch
(Bergisch Gladbach, Alemania)
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Descripción The Stationery Office Ltd Aug 2011, 2011. Taschenbuch. Estado de conservación: Neu. 282x220x29 mm. Neuware - This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions. 483 pp. Englisch. Nº de ref. de la librería 9780113313044

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9.

Great Britain: Cabinet Office
Editorial: The Stationery Office Ltd Aug 2011 (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
Nuevos Taschenbuch Cantidad: 1
Librería
Agrios-Buch
(Bergisch Gladbach, Alemania)
Valoración
[?]

Descripción The Stationery Office Ltd Aug 2011, 2011. Taschenbuch. Estado de conservación: Neu. 282x220x29 mm. Neuware - This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions. 483 pp. Englisch. Nº de ref. de la librería 9780113313044

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Cabinet Office
Editorial: The Stationery Office (2011)
ISBN 10: 0113313047 ISBN 13: 9780113313044
Nuevos Paperback Cantidad: 1
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Ergodebooks
(RICHMOND, TX, Estados Unidos de America)
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Descripción The Stationery Office, 2011. Paperback. Estado de conservación: New. Nº de ref. de la librería DADAX0113313047

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