Mejora continua del servicio

 
9780113311460: Mejora continua del servicio
Ver todas las copias de esta edición ISBN.
 
 
Reseña del editor:

Spanish (Castilian) language edition of "Continual service improvement" (2007, ISBN 9780113310494). On cover & title page: ITIL

Reseña del editor:

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include: business and technology drivers for improvement; justification; business, financial and organisational improvements; methods, practices and tools; measurement and control; and, companion best practices. View this page in Spanish - Word document (2.79MB). ITIL Version 3 Lifecycle Process Model: download Continual Service Improvement Publication Review in English; download Continual Service Improvement Contents and Introduction in English - PDF (170KB); download Continual Service Improvement 1st Impression Amendments in English; download "An Introductory Overview of ITIL V3" Pocketbook in English; and, review this publication.

"Sobre este título" puede pertenecer a otra edición de este libro.

Comprar nuevo Ver libro

Gastos de envío: EUR 2,82
A Estados Unidos de America

Destinos, gastos y plazos de envío

Añadir al carrito

Los mejores resultados en AbeBooks

1.

Office of Government Commerce
Publicado por Stationery Office Books (2010)
ISBN 10: 011331146X ISBN 13: 9780113311460
Nuevo Tapa blanda Cantidad disponible: 1
Librería
Irish Booksellers
(Portland, ME, Estados Unidos de America)
Valoración
[?]

Descripción Stationery Office Books, 2010. Condición: New. book. Nº de ref. del artículo: M011331146X

Más información sobre este vendedor | Contactar al vendedor

Comprar nuevo
EUR 89,59
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 2,82
A Estados Unidos de America
Destinos, gastos y plazos de envío