Introduction to the ITIL Service Lifecycle

4 valoración promedio
( 1 valoraciones por Goodreads )
 
9780113311316: Introduction to the ITIL Service Lifecycle

This introduction is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. After showing high-level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision-making, then the principles behind design and deployment, and operation and optimisation. Key Features are The main body introduces the five main titles with an introduction and clearly laid out summary of objectives, practice, key elements, roles and responsibilities and service performance. Gives an overview of the guidance specific to each stage of the lifecycle. Each chapter concludes with key messages and lessons, showing how the Introduction relates to the full library with its deeper levels of practice expertise and structured application. 2nd Edition Amends: Title - The word official has been removed. Cover - Logos on the front cover have been changed. Content - remains the same as the 1st edition ISBN 9780113310616

"Sinopsis" puede pertenecer a otra edición de este libro.

Los mejores resultados en AbeBooks

1.

Office of Government Commerce
Editorial: The Stationery Office (2010)
ISBN 10: 0113311311 ISBN 13: 9780113311316
Nuevos Paperback Cantidad: 2
Librería
Murray Media
(North Miami Beach, FL, Estados Unidos de America)
Valoración
[?]

Descripción The Stationery Office, 2010. Paperback. Estado de conservación: New. Never used!. Nº de ref. de la librería P110113311311

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 47,35
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 1,67
A Estados Unidos de America
Destinos, gastos y plazos de envío

2.

Commerce, Office of Government
Editorial: The Stationery Office
ISBN 10: 0113311311 ISBN 13: 9780113311316
Nuevos PAPERBACK Cantidad: 1
Librería
Cloud 9 Books
(Wellington, FL, Estados Unidos de America)
Valoración
[?]

Descripción The Stationery Office. PAPERBACK. Estado de conservación: New. 0113311311 New Condition. Nº de ref. de la librería NEW7.0023832

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 51,81
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 4,18
A Estados Unidos de America
Destinos, gastos y plazos de envío