Juran's Quality Essentials: For Leaders

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9780071825917: Juran's Quality Essentials: For Leaders

A practical, concise guide to improving business performance by properly applying quality management methods

"Dr. Juran's wisdom on quality and management is timeless. The tenets of modern quality that were forged by Dr. Juran in the second half of the 20th century are made contemporary by Joe DeFeo's practical experience and application of these principles in hundreds of organizations. This book belongs in the library of every leader who strives for world-class performance and wants to understand the concepts, techniques, and tools that will deliver it." -- PAUL BORAWSKI, Chief Executive Officer, ASQ - The Global Voice of Quality

Dr. Joseph Juran was the world's foremost thought leader on improving the financial performance of an organization with "quality management." In this book, Dr. Juran's successor as CEO of Juran Institute, Joseph A. DeFeo, uniquely distills Dr. Juran's life's work on quality with some of today's latest practices into a practical action plan for creating a strong, successful, globally competitive enterprise.

Juran's Quality Essentials for Leaders offers succinct, proven methods applicable to any country, company, or industry, from service to manufacturing. This concise guide explains how today's leaders can:

  • Embrace quality and not miss an opportunity to improve performance
  • Lead an organization through sustainable financial change while fostering a culture of quality
  • Stop useless initiatives by aligning goals with the strategic plan
  • Challenge new product or service development methods
  • Create breakthroughs in baseline performance
  • Ensure repeatable and compliant processes
  • Simplify macro processes with business process management
  • Execute benchmarking to sustain market leadership

Real-world examples demonstrate the successful application of the methodologies, tools, and techniques presented in the book. This results-oriented resource provides you with a detailed roadmap for leading a quality revolution in your organization.

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About the Author:

JOSEPH A. DEFEO is a leading business management consultant and successor to Dr. Juran as President of Juran Institute. He is recognized worldwide for his expertise in enabling companies to achieve organizational excellence. Mr. DeFeo's varied areas of expertise include coaching executives to understand the key factors in driving organization-wide change programs and deploying breakthrough management principles like Lean Six Sigma, strategic planning, and business process optimization. For more than 25 years, he has worked in more than 30 countries teaching leaders pragmatic methods to attain excellence.

JOSEPH M. JURAN was the international thought leader in the quality management field for more than 70 years and continues to be considered the father of modern-day quality management. He named the universal concept of the "vital few and the useful many" as the Pareto Principle, which we know today as the 80/20 rule. As an original member of the Board of Overseers, Dr. Juran helped to create the U.S. Malcolm Baldrige National Quality Award. He was the founder of Juran Institute, Inc., and author of more than 20 books.

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Joseph A. Defeo
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Descripción McGraw-Hill Education - Europe, United States, 2014. Hardback. Estado de conservación: New. Language: English . Brand New Book. Dr. Juran s life work on quality-boiled down to a concise guide to creating a strong, successful, globally competitive enterprise Dr. Joseph Juran was a true visionary in the field of quality, and his words continue to inspire. One of his main mantras was Take care of the quality, and the rest will take care of itself. This work is devoted to just that-taking care of the quality. In it, the Juran Institute team presents the leadership values, beliefs, and actions of top companies, and identifies the strategies that have resulted in measurable success. Juran s Quality Essentials offers succinct, field-tested methods applicable to any industry, from service to manufacturing, and includes realistic timetables of implementation. This unique resource describes three universal quality management methods: 1. designing innovative products and services; 2. creating breakthroughs in current performance; and 3. assuring repeatable and compliant processes. Reveals how to align quality goals and methods to a company s strategic plan Provides a transformation model and roadmap Demonstrates how executive leadership is the key to a company s quality revolution-and how to make quality happen.Filled with insider tips for staying adaptable and using a benchmark to sustain performance Shows how to apply planning, control, and improvement to quality leadership for competitive advantage. Nº de ref. de la librería AAS9780071825917

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Joseph A. Defeo
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Descripción McGraw-Hill Education - Europe, United States, 2014. Hardback. Estado de conservación: New. Language: English . Brand New Book. Dr. Juran s life work on quality-boiled down to a concise guide to creating a strong, successful, globally competitive enterprise Dr. Joseph Juran was a true visionary in the field of quality, and his words continue to inspire. One of his main mantras was Take care of the quality, and the rest will take care of itself. This work is devoted to just that-taking care of the quality. In it, the Juran Institute team presents the leadership values, beliefs, and actions of top companies, and identifies the strategies that have resulted in measurable success. Juran s Quality Essentials offers succinct, field-tested methods applicable to any industry, from service to manufacturing, and includes realistic timetables of implementation. This unique resource describes three universal quality management methods: 1. designing innovative products and services; 2. creating breakthroughs in current performance; and 3. assuring repeatable and compliant processes. Reveals how to align quality goals and methods to a company s strategic plan Provides a transformation model and roadmap Demonstrates how executive leadership is the key to a company s quality revolution-and how to make quality happen.Filled with insider tips for staying adaptable and using a benchmark to sustain performance Shows how to apply planning, control, and improvement to quality leadership for competitive advantage. Nº de ref. de la librería AAS9780071825917

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