CustomerCentric Selling, Second Edition

3,8 valoración promedio
( 120 valoraciones por GoodReads )
 
9780071637084: CustomerCentric Selling, Second Edition
Reseña del editor:

The Web has changed the game for your customers—and, therefore, for you. Now, CustomerCentricSelling, already recognized as one of the premiermethodologies for managing the buyer-sellerrelationship, helps you level the playing field soyou can reach clients when they are ready to buyand create a superior customer experience.

Your business and its people need to be“CustomerCentric”—willing and able to identifyand serve customers’ needs in a world wherecompetition waits just a mouse-click away.Traditional wisdom has long held that sellingmeans convincing and persuading buyers. Buttoday’s buyers no longer want or need to be soldin traditional ways.

CustomerCentric Selling givesyou mastery of the crucial eight aspects ofcommunicating with today’s clients to achieveoptimal results:

  • Having conversations instead ofmaking presentations
  • Asking relevant questions insteadof offering opinions
  • Focusing on solutions and notonly relationships
  • Targeting businesspeople insteadof gravitating toward users
  • Relating product usage instead ofrelying on features
  • Competing to win—not just to stay busy
  • Closing on the buyer’s timeline(instead of yours)
  • Empowering buyers instead of tryingto “sell” them

What’s more, CustomerCentric Selling teaches andreinforces key tactics that will make the most ofyour organization’s resources. Perhaps you feelyou don’t have the smartest internal systems inplace to ensure an ideal workflow. (Perhaps, asis all too common, you lack identifiable systemsalmost entirely.) From the basics—and beyond—ofstrategic budgeting and negotiation to assessingand developing the skills of your sales force, you’lllearn how to make sure that each step yourbusiness takes is the right one.

Contraportada:

The sales classic—updated with newcustomer-focused methodologies!

Thanks to the web, today’s customers are savvier and more results-oriented: they do theirhomework. Do it for them by communicating with them in the ways that work best for them,and you’ll find that doing so works best for you, too. When they know they’re being listenedto, they’ll listen back.

In CustomerCentric Selling, you’ll find practical, step-by-step tips on:

  • Turning sales presentations intocustomer-focused conversations
  • Asking the right questions—of the right people
  • Empowering buyers to achieve goals,solve problems, and satisfy needs
  • Developing optimal strategies for winning the vital three-monthsales cycle—regardless of your client’s actual sales cycle
  • Using Twitter, Facebook, LinkedIn, and othersocial networking sites to engage buyers andstrengthen client relationships
  • Defining and managing your content and revenue engines
  • Optimizing the talent of salespeople andbuilding a quality pipeline

"Sobre este título" puede pertenecer a otra edición de este libro.

Comprar nuevo Ver libro

Gastos de envío: GRATIS
De Reino Unido a Estados Unidos de America

Destinos, gastos y plazos de envío

Añadir al carrito

Los mejores resultados en AbeBooks

1.

Michael T. Bosworth, John R. Holland, Frank Visgatis
Editorial: McGraw-Hill Education - Europe, United States (2011)
ISBN 10: 0071637087 ISBN 13: 9780071637084
Nuevos Tapa dura Cantidad: 10
Librería
The Book Depository
(London, Reino Unido)
Valoración
[?]

Descripción McGraw-Hill Education - Europe, United States, 2011. Hardback. Estado de conservación: New. 2nd Revised edition. 232 x 152 mm. Language: English . Brand New Book. The Web has changed the game for your customers-and, therefore, for you. Now, CustomerCentricSelling, already recognized as one of the premiermethodologies for managing the buyer-sellerrelationship, helps you level the playing field soyou can reach clients when they are ready to buyand create a superior customer experience. Your business and its people need to be CustomerCentric -willing and able to identifyand serve customers needs in a world wherecompetition waits just a mouse-click away.Traditional wisdom has long held that sellingmeans convincing and persuading buyers. Buttoday s buyers no longer want or need to be soldin traditional ways. CustomerCentric Selling givesyou mastery of the crucial eight aspects ofcommunicating with today s clients to achieveoptimal results: Having conversations instead ofmaking presentations Asking relevant questions insteadof offering opinions Focusing on solutions and notonly relationships Targeting businesspeople insteadof gravitating toward users Relating product usage instead ofrelying on features Competing to win-not just to stay busy Closing on the buyer s timeline(instead of yours) Empowering buyers instead of tryingto sell them What s more, CustomerCentric Selling teaches andreinforces key tactics that will make the most ofyour organization s resources. Perhaps you feelyou don t have the smartest internal systems inplace to ensure an ideal workflow. (Perhaps, asis all too common, you lack identifiable systemsalmost entirely.) From the basics-and beyond-ofstrategic budgeting and negotiation to assessingand developing the skills of your sales force, you lllearn how to make sure that each step yourbusiness takes is the right one. Nº de ref. de la librería AA39780071637084

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 21,79
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío

2.

BOSWORTH
Editorial: Mcgraw Hill Publishers
ISBN 10: 0071637087 ISBN 13: 9780071637084
Nuevos Cantidad: > 20
Librería
INDOO
(Avenel, NJ, Estados Unidos de America)
Valoración
[?]

Descripción Mcgraw Hill Publishers. Estado de conservación: New. Brand New. Nº de ref. de la librería 0071637087

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 18,59
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,24
A Estados Unidos de America
Destinos, gastos y plazos de envío

3.

Michael T. Bosworth, John R. Holland, Frank Visgatis
Editorial: McGraw-Hill Education - Europe, United States (2011)
ISBN 10: 0071637087 ISBN 13: 9780071637084
Nuevos Tapa dura Cantidad: 10
Librería
The Book Depository US
(London, Reino Unido)
Valoración
[?]

Descripción McGraw-Hill Education - Europe, United States, 2011. Hardback. Estado de conservación: New. 2nd Revised edition. 232 x 152 mm. Language: English . Brand New Book. The Web has changed the game for your customers-and, therefore, for you. Now, CustomerCentricSelling, already recognized as one of the premiermethodologies for managing the buyer-sellerrelationship, helps you level the playing field soyou can reach clients when they are ready to buyand create a superior customer experience. Your business and its people need to be CustomerCentric -willing and able to identifyand serve customers needs in a world wherecompetition waits just a mouse-click away.Traditional wisdom has long held that sellingmeans convincing and persuading buyers. Buttoday s buyers no longer want or need to be soldin traditional ways. CustomerCentric Selling givesyou mastery of the crucial eight aspects ofcommunicating with today s clients to achieveoptimal results: Having conversations instead ofmaking presentations Asking relevant questions insteadof offering opinions Focusing on solutions and notonly relationships Targeting businesspeople insteadof gravitating toward users Relating product usage instead ofrelying on features Competing to win-not just to stay busy Closing on the buyer s timeline(instead of yours) Empowering buyers instead of tryingto sell them What s more, CustomerCentric Selling teaches andreinforces key tactics that will make the most ofyour organization s resources. Perhaps you feelyou don t have the smartest internal systems inplace to ensure an ideal workflow. (Perhaps, asis all too common, you lack identifiable systemsalmost entirely.) From the basics-and beyond-ofstrategic budgeting and negotiation to assessingand developing the skills of your sales force, you lllearn how to make sure that each step yourbusiness takes is the right one. Nº de ref. de la librería AA39780071637084

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 21,91
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
De Reino Unido a Estados Unidos de America
Destinos, gastos y plazos de envío

4.

Bosworth, Michael T.
Editorial: McGraw-Hill Education (2010)
ISBN 10: 0071637087 ISBN 13: 9780071637084
Nuevos Cantidad: 1
Librería
PBShop
(Wood Dale, IL, Estados Unidos de America)
Valoración
[?]

Descripción McGraw-Hill Education, 2010. HRD. Estado de conservación: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería IB-9780071637084

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 20,50
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,69
A Estados Unidos de America
Destinos, gastos y plazos de envío

5.

Bosworth, Michael T.; Holland, John R.; Visgatis, Frank
Editorial: McGraw-Hill (2010)
ISBN 10: 0071637087 ISBN 13: 9780071637084
Nuevos Tapa dura Cantidad: 1
Librería
Irish Booksellers
(Rumford, ME, Estados Unidos de America)
Valoración
[?]

Descripción McGraw-Hill, 2010. Hardcover. Estado de conservación: New. book. Nº de ref. de la librería 0071637087

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 25,12
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
A Estados Unidos de America
Destinos, gastos y plazos de envío

6.

Bosworth, Michael T.; Holland, John R.; Visgatis, Frank
Editorial: McGraw-Hill Education
ISBN 10: 0071637087 ISBN 13: 9780071637084
Nuevos Tapa dura Cantidad: 2
Librería
Movie Mars
(Matthews, NC, Estados Unidos de America)
Valoración
[?]

Descripción McGraw-Hill Education. Hardcover. Estado de conservación: New. 0071637087 Brand New Book. Ships from the United States. 30 Day Satisfaction Guarantee!. Nº de ref. de la librería 6325032

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 21,88
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 3,69
A Estados Unidos de America
Destinos, gastos y plazos de envío

7.

Bosworth, Michael T.; Holland, John R.; Visgatis, Frank
Editorial: McGraw-Hill Education - Europe (2010)
ISBN 10: 0071637087 ISBN 13: 9780071637084
Nuevos Tapa dura Cantidad: 1
Librería
Valoración
[?]

Descripción McGraw-Hill Education - Europe, 2010. Estado de conservación: New. 2010. 2nd Edition. Hardcover. The classic guide to B2B selling--updated with the newest digital strategies Num Pages: 288 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 25. Weight in Grams: 568. . . . . . . Nº de ref. de la librería V9780071637084

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 25,87
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
De Irlanda a Estados Unidos de America
Destinos, gastos y plazos de envío

8.

Michael Bosworth
ISBN 10: 0071637087 ISBN 13: 9780071637084
Nuevos Tapa dura Cantidad: 1
Librería
Grand Eagle Retail
(Wilmington, DE, Estados Unidos de America)
Valoración
[?]

Descripción 2010. Hardcover. Estado de conservación: New. 2nd. 181mm x 25mm x 242mm. Hardcover. The Web has changed the game for your customers-and, therefore, for you. Now, CustomerCentricSelling, already recognized as one of the premiermethodologies for managing the buyer-sellerrel.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 290 pages. 0.572. Nº de ref. de la librería 9780071637084

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 26,39
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
A Estados Unidos de America
Destinos, gastos y plazos de envío

9.

Bosworth, Michael T.
Editorial: McGraw-Hill Education (2010)
ISBN 10: 0071637087 ISBN 13: 9780071637084
Nuevos Tapa dura Cantidad: 1
Librería
Murray Media
(North Miami Beach, FL, Estados Unidos de America)
Valoración
[?]

Descripción McGraw-Hill Education, 2010. Hardcover. Estado de conservación: New. Nº de ref. de la librería 0071637087

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 23,78
Convertir moneda

Añadir al carrito

Gastos de envío: EUR 2,76
A Estados Unidos de America
Destinos, gastos y plazos de envío

10.

Bosworth, Michael T.; Holland, John R.; Visgatis, Frank
Editorial: McGraw-Hill Education - Europe
ISBN 10: 0071637087 ISBN 13: 9780071637084
Nuevos Tapa dura Cantidad: 1
Librería
Kennys Bookstore
(Olney, MD, Estados Unidos de America)
Valoración
[?]

Descripción McGraw-Hill Education - Europe. Estado de conservación: New. 2010. 2nd Edition. Hardcover. The classic guide to B2B selling--updated with the newest digital strategies Num Pages: 288 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 236 x 162 x 25. Weight in Grams: 568. . . . . . Books ship from the US and Ireland. Nº de ref. de la librería V9780071637084

Más información sobre esta librería | Hacer una pregunta a la librería

Comprar nuevo
EUR 27,32
Convertir moneda

Añadir al carrito

Gastos de envío: GRATIS
A Estados Unidos de America
Destinos, gastos y plazos de envío

Existen otras copia(s) de este libro

Ver todos los resultados de su búsqueda