Raving Fans! (The One Minute Manager): Revolutionary Approach to Customer Service

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9780006530695: Raving Fans! (The One Minute Manager): Revolutionary Approach to Customer Service
From the Publisher:

With a new foreword by Ken Blanchard

A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.

Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.

Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature – not just a passing fad.

Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace – and turn their customers into raving, spending fans.

About the Author:

Ken Blanchard is the founder and Chairman of The Ken Blanchard Companies. His One Minute Manager series has sold over 18 million copies and been translated into more than 25 languages. He has also written or co-authored numerous other books, including Gung Ho!, Big Bucks! and Raving Fans!. The Blanchards currently live in San Diego.

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1.

Blanchard, Kenneth; Bowles, Sheldon
Editorial: HarperCollins Publishers, United Kingdom (2012)
ISBN 10: 0006530699 ISBN 13: 9780006530695
Nuevos Paperback Cantidad: 10
Librería
The Book Depository US
(London, Reino Unido)
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[?]

Descripción HarperCollins Publishers, United Kingdom, 2012. Paperback. Estado de conservación: New. New edition. 196 x 128 mm. Language: English . Brand New Book. With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans. Nº de ref. de la librería AA89780006530695

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2.

Blanchard, Kenneth; Bowles, Sheldon
Editorial: Harper
ISBN 10: 0006530699 ISBN 13: 9780006530695
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Descripción Harper. Estado de conservación: New. 0006530699 This is an International Edition. Brand New, Paperback, Delivery within 6-14 business days, Same Contents as U.S Edition, ISBN and Cover design may differ. Choose Expedited shipping for delivery within 4-7 business days. We do not ship to PO Box, APO,FPO Address. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Nº de ref. de la librería MU9780006530695

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3.

Blanchard, Kenneth; Bowles, Sheldon
Editorial: Harper
ISBN 10: 0006530699 ISBN 13: 9780006530695
Nuevos Tapa blanda Cantidad: > 20
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Sunshine Book Store
(Wilmington, DE, Estados Unidos de America)
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Descripción Harper. Estado de conservación: New. 0006530699 This is an International Edition. Brand New, Paperback, Delivery within 6-14 business days, Same Contents as U.S Edition, ISBN and Cover design may differ. Choose Expedited shipping for delivery within 4-7 business days. We do not ship to PO Box, APO,FPO Address. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Nº de ref. de la librería MI9780007252053

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Blanchard, Kenneth; Bowles, Sheldon
Editorial: HarperCollins Publishers, United Kingdom (2012)
ISBN 10: 0006530699 ISBN 13: 9780006530695
Nuevos Paperback Cantidad: 10
Librería
The Book Depository
(London, Reino Unido)
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[?]

Descripción HarperCollins Publishers, United Kingdom, 2012. Paperback. Estado de conservación: New. New edition. 196 x 128 mm. Language: English . Brand New Book. With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans. Nº de ref. de la librería AA89780006530695

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Blanchard, Kenneth; Bowles, Sheldon
ISBN 10: 0006530699 ISBN 13: 9780006530695
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Descripción Estado de conservación: New. Depending on your location, this item may ship from the US or UK. Nº de ref. de la librería 97800065306950000000

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Blanchard, Kenneth; Bowles, Sheldon
ISBN 10: 0006530699 ISBN 13: 9780006530695
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Grand Eagle Retail
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Descripción 1998. Paperback. Estado de conservación: New. New edition. 130mm x 197mm x 11mm. Paperback. A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area M.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 160 pages. 0.100. Nº de ref. de la librería 9780006530695

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Blanchard, Kenneth; Bowles, Sheldon
Editorial: Harper 2011-09-01 (2011)
ISBN 10: 0006530699 ISBN 13: 9780006530695
Nuevos Cantidad: 5
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Chiron Media
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Descripción Harper 2011-09-01, 2011. Estado de conservación: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Nº de ref. de la librería NU-GRD-00613155

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Blanchard, Kenneth; Bowles, Sheldon
Editorial: Harper (1998)
ISBN 10: 0006530699 ISBN 13: 9780006530695
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Book Deals
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Descripción Harper, 1998. Estado de conservación: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Nº de ref. de la librería ABE_book_new_0006530699

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Blanchard, Kenneth; Bowles, Sheldon
Editorial: Harper (1998)
ISBN 10: 0006530699 ISBN 13: 9780006530695
Nuevos Tapa blanda Cantidad: 3
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Valoración
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Descripción Harper, 1998. Estado de conservación: New. 1998. New edition. Paperback. With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Series: The One Minute Manager. Num Pages: 160 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 196 x 129 x 11. Weight in Grams: 98. . . . . . . Nº de ref. de la librería V9780006530695

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Blanchard, Kenneth; Bowles, Sheldon
ISBN 10: 0006530699 ISBN 13: 9780006530695
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Ria Christie Collections
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Descripción Paperback. Estado de conservación: New. Not Signed; With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help. book. Nº de ref. de la librería ria9780006530695_rkm

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