Blunderboss: How British Bosses are Failing You - Tapa blanda

"British business - for all its pretensions to play on the world stage - seems content to bumble along. The lack of urgency, the sloppiness about time-keeping and disregard for service in general pervade all sectors of British industry. Retailers complain about sluggish sales but seem unconcerned about their inability to supply what people want; exporters claim that they have brilliant products but cannot attract buyers because the strong pound makes them unattractive; and manufacturers seem intent on making what they want rather than what the market demands. It is not just this writer who is angry, frustrated and puzzled."

Blunderboss We in Britain have been the victims of a gigantic scam. The country?s industrial well-being has been shamefully misrepresented. Flushed with the soaring profits of the so-called ?benign economic climate? of recent years, Britain?s bosses have been busy patting each other on the back and awarding themselves huge pay rises. But at the same time British business has become an uncompetitive mess, run by uninspiring bosses and staffed by anxious, overstressed and increasingly miserable workers. Many executives are not only driving their employees ever harder for ever diminishing rewards and security, but are also apparently incapable of understanding why the market for their goods and services is declining. What on earth is going on? Blunderboss is an alarming exposé of unimaginative, overpaid and complacent British management by one of the country?s most outspoken business journalists. Roger Trapp shows exactly what has gone wrong and why so many people feel alienated from the organizations that employ them. But it doesn?t have to be like this. Roger Trapp identifies an all too tiny group of inspirational leaders and companies that should serve as the benchmark for the rest of British industry. Blunderboss is a passionate, personal manifesto which will strike a chord with anyone who has been touched by workplace changes or let down by bosses who can?t distinguish people from commodities.