Like I See It: Obstacles and Opportunities Shaping the Future of Retail Automotive - Tapa dura

  • 4,08
    40 calificaciones proporcionadas por Goodreads
9780999242704: Like I See It: Obstacles and Opportunities Shaping the Future of Retail Automotive
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"Dale has given us a how-to guide on becoming a modern auto retailer. Every dealer should hold a series of managers meetings to strategically address the issues raised in the book. Like I See It is an insurance policy for every dealer's financial future."
--Mark Rikess, president, The Rikess Group



"This book is a must read for those that want to prepare for, and profit from, the automotive disruption that is ahead."
--Brian Benstock, vice president, Paragon Honda and Paragon Acura



"If you're a student of the car business, you should put Dale Pollak's Like I See It on the office shelf, right next to his Velocity books. If you're not drinking his Kool-Aid now, you will be soon."
--Mike Shaw, president and owner, Mike Shaw Automotive



"The auto industry is fortunate to have a thinker like Dale amongst us. With Like I See It, he uses his enlightened common sense and unconventional thinking to point out opportunities for dealers to improve their businesses today. Dale has a way of knowing what's around the next bend before the rest of us do, and this book provides a glimpse of the future that is both exciting and frightening."
--Alan Haig, founder, Haig Partners



"Being a dealer has never been more challenging. Dale speaks to that reality and not only confronts the uncomfortable truths but also does the more important work of providing solutions. As a dealer advocate, Dale's a precious and valuable resource."
--Steve Germain, president, The Germain Auto Group



"Dale Pollak is uniquely qualified to address the pressing issues in auto retail. His provocative presentation takes on the difficult environment dealers face with real-world solutions that combine technology, process, and drastic policy change. Dale quickly turns readers into 'raving fans' who appreciate his deep retail experience and ability to use technology to move a dealer's focus from art to science."
--Mike Maroone, CEO, Mike Maroone Automotive and former president and COO, AutoNation

Reseña del editor:
Simply Selling More Cars Won’t Be Enough: Revolutionizing the Retail Automotive Industry

?Dale Pollak believes that the car business—and the dealers who make their living in it—are in more trouble than anyone cares to admit. After four decades and three best-selling books, Pollak has witnessed the trials and triumphs of the retail automotive industry from a vantage point that few get. While car dealers are making good money, he warns that the industry is at a critical turning point, with too few paying attention to how inefficiency and lack of transparency are sapping the industry’s true potential. Amid the ever-faster confluence of technology, the Internet, and changing consumer preferences, the future prosperity of the industry is far from secure.

Like I See It offers practical solutions, such as making the sales process more customer-focused and digitally driven to encourage sales, managing new and used inventory to mitigate margin compression, and ending factory bonus checks. It spurs much-needed conversations and sets guideposts that help dealers, OEMs, and solution providers improve how they do business. It also shows dealers how to stay relevant, evolve to keep up with the changing times, and deal with issues like high personnel turnover and the coming disruption of ride-sharing, self-driving cars, and Millennials who don’t want (or can’t afford) to own a car.

Pollak believes that success will come to dealers who recognize that each customer engagement is a chance to make a positive impact and create a bond. He offers a collectively minded approach that will help build a better, more profitable, and prosperous retail automotive industry for tomorrow.

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  • EditorialVauto Pr
  • Año de publicación2017
  • ISBN 10 0999242709
  • ISBN 13 9780999242704
  • EncuadernaciónTapa dura
  • Número de páginas156
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