Agreed! Improve Your Powers of Influence - Tapa blanda

How many of your attempts to influence others pass Terry Gillen's TSR Test (That Sounds Reasonable)? This work, originally published as "Positive Influencing Skills", is now updated and revised, showing the reader how to get what they want easily and effectively. It examines: how to overcome bad behavioural habits; persuading, probing and listening - the behaviours people value and how you can use them; how to understand body language; how to influence groups of people; constructive criticism; handling people who cause delays; and how to resist other people's attempts to manipulate you.