Making the Client Connection: Maximizing the Power of Your Personality, Presentations, and Presence - Tapa dura

Consulting company heads share their observations on the dynamics that make some people are more successful than others in connecting with others individually and en masse. Focusing on sales and persuasion contexts, they distill principles (e.g, on turning conflict into opportunity) from case examples and include checklists for applying them. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)