For courses in Human Relations, Supervisory Practices, principles of management, Communications, and Career and Self-Explorations. We have often heard attitude is everything. For more than three decades, readers have relied on Your Attitude is Showing to help improve their own attitude and enhance their interpersonal relationships. Because it is one of the most highly regarded primers in the field of business human relations, it has been printed in four languages and distributed to over one million people. It is filled with advice, cases, and experiential activities and is flexible in format and design. Continuing the tradition, this edition includes enhanced cases, new writing exercises and end-of-chapter summary activities all designed to train readers how to think in more positive and more productive ways.About the Author:
Sharon Lund O'Neil is a widely published author. In addition to her friendly writing style and practical advice, she has a common-sense approach to problem solving. Her human-relations cases, based on the corporate work environment, are popular with both trainers and educators. As a frequent national speaker and facilitator on leadership and engaging teams, Sharon advocates the importance of "soft skills" - the human-relations skills that are so critical for building strong relationships. Sharon has been actively involved in many professional groups and has led several prominent national professional and educational organizations.
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Descripción Prentice Hall. Estado de conservación: New. Brand New. Nº de ref. de la librería 0132429047
Descripción Prentice Hall, 2007. Paperback. Estado de conservación: New. 12. Nº de ref. de la librería DADAX0132429047
Descripción Prentice Hall, 2007. Estado de conservación: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: PART I: UNDERSTANDING YOURSELF 1. You Cant Escape Human Relations Case 1: Reality 2. Human Relations Can Make or Break You Case 2: Adjustment 3. Hold On to Your Positive Attitude Case 3: Credit Blues 4. When People Step on Your Attitude Case 4: Bounce Back PART II: RELATIONSHIPS WITH OTHERS 5. Vertical and Horizontal Working Relationships Case 5: Decision 6. Your Potential and Productivity A Closer Look Case 6: Message 7. The Winning Combination Case 7: Insight 8. Your Most Important Working Relationship Case 8: Choice 9. Understanding the Nature of Relationships Case 9: Currency PART III: MAXIMIZING YOUR RELATIONSHIPS 10. Your Success as a Team Player Case 10: Controversy 11. Emotional Intelligence: Managing Stress, Frustration, and Aggression Case 11: Frustration 12. Restoring Injured Relationships Case 12: Restoration 13. Attitudes Among Culturally Diverse Co-Workers Case 13: Communication PART IV: Building Your Career 14. Succeeding in a New Job or Assignment Case 14: Nonprofessional 15. Initiation Rites Coping with Teasing and Testing Case 15: Confrontation 16. Absenteeism and Human Relations Case 16: Balance 17. Avoiding Six Common Human-Relations Mistakes Case 17: Motivation 18. Business Ethics, Rumors, and the Confidence Triangle Case 18: Dilemma PART V: SUCCESS AT EXPANDING YOUR ASSETS 19. Goal Setting and Your Attitude Case 19: Conflict 20. Strategies for Advancing Your Career Case 20: Preference 21. Keeping a Positive Attitude Through Plateau Periods and Reorganizations Case 21: Change 22. When You Are Tempted to Scramble Case 22: Interview 23. Attitude Renewal Case 23: Focus 24. Leadership/Management: Your Career on the Move Case 24: Sensitivity. Nº de ref. de la librería ABE_book_new_0132429047
Descripción Prentice Hall, 2007. Paperback. Estado de conservación: New. book. Nº de ref. de la librería 0132429047
Descripción Prentice Hall, 2007. Paperback. Estado de conservación: Brand New. 12 edition. 364 pages. 10.00x8.00x0.25 inches. In Stock. Nº de ref. de la librería zk0132429047
Descripción Pearson, 2007. Paperback. Estado de conservación: New. Nº de ref. de la librería P110132429047