"What a profound and timely book! Here is the cure for arguments and misunderstandings; for mediocrity and frustration. This book offers a wealth of principles and skills that will dramatically improve your career, your organization, and your relationships." Stephen R. CoveyFrom the Publisher:
The New York Times Bestseller!
Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
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Descripción McGraw-Hill. PAPERBACK. Estado de conservación: New. 0071401946. Nº de ref. de la librería GTA8356RMIF093016H0369A
Descripción McGraw-Hill. PAPERBACK. Estado de conservación: New. 0071401946 A brand-new, unused, unread copy in perfect condition. Nº de ref. de la librería ABG1605072C
Descripción Estado de conservación: Brand New. Book Condition: Brand New. Nº de ref. de la librería 97800714019441.0
Descripción Paperback. Estado de conservación: New. New Softcover International Edition, Printed in Black and White, Different ISBN, Same Content As US edition, Book Cover may be Different, in English Language. Nº de ref. de la librería 13278
Descripción McGraw-Hill, 2002. Paperback. Estado de conservación: New. Nº de ref. de la librería P110071401946
Descripción McGraw-Hill, 2002. Paperback. Estado de conservación: New. New book. May have light shelf wear. Nº de ref. de la librería BK0143846